Chalié Richards - UK wholesaler of premium drinks brands since 1700

Excellence has been part of our service for 300 years

Our service charter ensures continued commitment to the highest standards

  • Bottle pick, hand delivered to your cellar.
  • Niche brand sourcing.
  • Close liaison with brand owners.
  • The fastest route to market for New Products.
  • Telesales calls made within agreed time frames.
  • Next day delivery for orders received before 1pm.
  • Accuracy of order taking.
  • Products being available in time for delivery.
  • Flexible delivery times
  • Accuracy, completeness and condition of delivered items.
  • Speed and efficiency in answering incoming telephone calls.
  • Effectiveness of query handling.
  • Speed and efficiency of collections and Ullage returns processing.
  • Agreed number of nominated delivery days per week

Sign up to our newsletter for exclusive promotions & deals